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Shipping Within Australia Only

Returned Goods Policy

1. Before goods can be returned, you must contact IPS to be supplied a Returns Authorisation (RA) Claim number. 

2. No Claim will be recognised unless made in writing within seven (7) days of delivery.Please notify your sales representative, or send an email directly to sales@iphoto.net.au with all details. 

3. If claiming damaged or faulty goods, photographs MUST be included and accompany the written claim. 

4. You must refer to the invoice number provided at time of purchase.

5. If an item has been opened, used, or the outer box discarded, the product cannot be returned (unless faulty). 

Shipping Information

*All orders placed by 12pm AEST will be shipped the same day. Any order placed after 12pm AEST will be dispatched the following working day.

*Please allow 1-3 business days for delivery within NSW, VIC, QLD.

*Please allow 3-5 business days for delivery to NT, SA, WA & TAS.

*IPS have 3 separate stock holding locations, and your items will be shipped from the closest available warehouse. 

Although IPS strive to give you a smooth and speedy delivery, we rely on members from the warehouse & transport companies to help us do this. Unforeseen delays may occur, however we will do everything we can to help avoid any problems for our customers.